Lenskart Job Recruitment: Sales Associate (12th Pass & Graduates Apply Now)
About The Company(Short info)
Lenskart is India's most popular and fastest-growing eyewear brand. Peyush Bansal, Amit Chaudhary, and Sumeet Kapahi started this company in 2010. Today, there are over 2,000 Lenskart stores across India. They provide modern eyewear like prescription glasses, sunglasses, and contact lenses. Besides India, Lenskart is also present in the Middle East and many other countries.
This huge growth is the main reason why there are so many job opportunities here! According to recent reports, between 13,000 to 17,000 people are currently working with them. Recently, Lenskart opened new vacancies for Sales Associates in multiple locations. If you are a fresher and want to start your career with a big brand like Lenskart, this is your best chance. Here, you will find everything you need to know, from the application process to your joining day. So, read the details below carefully!
Job Details:
• Total Vacancies: 300+
• Role: Sales Associate
1. Job Responsibilities:
Please read these duties carefully so you know exactly what your everyday work will look like:
• Greet customers with a warm smile.
• Share details about the free eye check-ups available in the store.
• Keep track of the stock, help your team with store tasks, and maintain cleanliness.
• Handle the billing counter and make sure customers leave happy.
• Smartly suggest the best products, keeping the eye doctor's advice and the customer's choice in mind, to help increase sales.
• Handle everything from answering customer questions to solving their problems.
• Work with passion! You will need to meet your sales targets, follow the company's rules, and try to keep product returns low.
• Call customers when their orders are ready and do a quick quality check before handing over their glasses.
• Count the items on the store racks and keep the machines clean.
2. Eligibility Criteria:
| Eligibility Criteria | Details |
|---|---|
| Education | 12th Pass or Graduate. Also check: (12th pass and graduate jobs in these similar cities). |
| Experience | Both Freshers and Experienced candidates can apply. |
| Age Limit | Minimum 18 years to Maximum 30 years. |
| Gender | Both males and females can apply. |
3. Expected Monthly Salary:
Lenskart offers a good and attractive salary. Here are the expected details (based on Ambition box data):
| Salary | Details |
|---|---|
| Freshers: | Around ₹17,000 per month |
| Experienced: | Around ₹21,000 to ₹25,000+ per month |
4. Benefits at Lenskart:
Working in sales at Lenskart comes with some great perks! Here is what you can expect:
| Benefits | Details |
|---|---|
| Financial Benefits: | Along with your salary, you can earn good incentives if you work hard, meet your sales targets, and sell good products. |
| Training and Skill Development: | You will learn many new skills during your training. Lenskart has a very expert senior team, and you will get to learn a lot from them.
|
| Employee Discounts: | As a team member, you will get special discounts on many Lenskart products. |
| Travel Pass: | This depends on your city. If you live in a big city like Delhi or Mumbai, there is a high chance you will get a travel pass. |
| Free Annual Eye Check-ups: | Lenskart provides free eye check-ups for its employees. |
5. Required Skills:
To work as a Sales Associate at Lenskart, you must have these skills:
| Required Skills | Details |
|---|---|
| Customer Relationship: | You should know how to greet customers with a smile. Your nature should be welcoming and friendly. |
| Good Communication Skills: | Since you are in sales, you will talk to many different types of customers. You need to know how to speak well and connect with people. |
| Clear and Convincing Communication: | You must be able to explain product details clearly and politely convince customers to make a purchase. |
| Understanding and Solving Customer Issues: | You should be able to deeply understand customer complaints or questions and offer the right solutions. Consultative Selling and Upselling: You should know how to smartly suggest products that fit the customer's choice and budget. |
| Target Management: | You need the drive to complete your sales targets. You must be able to achieve whatever goal is given to you. |
| Inventory and Stock Management: | You should know how to properly manage store stock. Basic Tech and Billing Skills: You need to handle billing smoothly and have basic computer skills. Products Quality Checking: You should know how to check the quality of the products. |
| Teamwork and Multitasking: | You must be able to work well with your team and handle different tasks at the same time. |
6. Required Documents:
Keep all these documents ready before you apply for the job:
Updated Resume/CV: If you are a fresher, create a neat and strong resume.
Identity Proof: You will need a valid Aadhaar Card and PAN Card.
Education Proof: Keep your 12th or graduation mark sheets and certificates handy. (Always carry the original documents for verification).
Bank Account Details: If you have an HDFC or ICICI Bank account, you can submit a cancelled cheque or a copy of your passbook. If you do not have one, the company might help provide a new bank account for you.
7. Job Locations:
There are vacancies in multiple locations across India, including Delhi, Mumbai, Trivandrum, Chennai, Kochi, Ghaziabad, Gurgaon, and more. Also check: (12th pass and graduate jobs in these similar cities).
8. Selection Process:
Online Apply: Applying directly online is the best way. Visit Lenskart's official career page, fill out the form, and submit your application.
Screening: After you submit your application, the team will review your resume and shortlist you based on that.
Initial Phone Screening: Shortlisted candidates will get a call from the HR team to check their basic communication, experience, and interest in the role.
HR Round: If you clear the phone round, you will be called for an HR interview. If you pass this, you will get your final job offer!
Training: After selection, you will be trained at a nearby Lenskart Academy, or you might need to go to Delhi or Mumbai. Don't worry if you are not very comfortable in English; they will teach you everything in Hindi. Training can last 18 to 30 days, usually from 9:00 AM to 6:00 PM. Make sure to reach the academy by 8:45 AM.
On-the-Job Training: Once your main training and tests are over, you will be sent to a store for one week of practical training. During this time, the manager might ask you questions about what you have learned.
Note: Total training days, timings, and locations might change based on your city.
9. Fees and Charges:
Lenskart never asks for money from applicants. Training is 100% free, there are no security deposits, and no equipment fees. Always stay safe from job scams and never pay anyone for a job. All Lenskart jobs are completely free.
10. Interview Questions and Answers:
Friends, memorize these common interview questions and answers before your Lenskart interview. Read them carefully:
Q1. Tell me something about yourself.
Answer: Keep your answer short and professional. You do not need to tell your whole life story here. Tell them your name, talk about your schooling, and mention where you got your college degree.
Q2. Why do you want to join Lenskart?
Answer: As we all know, Lenskart is a huge brand and India's fastest-growing eyewear company. But that is not the only reason I want to join. The best part is the amazing mix of technology and retail here. If I join this company, I will get to learn a lot about both tech and retail.
Q3. How would you handle an angry customer because of a defective product or delayed delivery?
Answer: First, I will check the product and listen to the customer patiently. I will sincerely apologize from the bottom of my heart on behalf of the company, and I will provide the best solution by following company policies.
Q4. What is the difference between upselling and cross-selling?
Answer: Upselling means selling a slightly more expensive item that fits the customer's budget, like selling a high-tech frame instead of a normal one. Cross-selling means selling related items with the main product, like selling lens cleaning spray or sunglasses along with regular glasses.
Q5. Sell these glasses to me.
Answer: This is a very smart question, so answer smartly! Tell the interviewer: "First, I will greet the customer and understand their budget. If they are looking for a specific product, I will give them deep knowledge about it. I will highlight all its key features and explain the warranty or guarantee. This will make the customer ready to buy it instantly."
(Note: Treat the interviewer as your customer. If you answer this well, you have half-cleared the interview!)
Q6. Retail sales have a lot of target pressure. How will you manage it?
Answer: To complete my sales targets, I will use my deep product knowledge and my past experience. I will break down big targets into smaller, easy goals. I feel that if I follow the right process every day, achieving the sales target will not be a big deal.
Q7. What will you do if a customer asks for an extra discount?
Answer: First, I will speak to them politely. I will explain that our products already have great discounts and our pricing is very transparent. I will also tell them about our amazing after-sales benefits, which will make the price feel very reasonable to them.
Q8. You will have to stand for long hours in the Lenskart store and take care of cleanliness. Are you ready for that?
Answer: Yes, absolutely! I believe staying active all the time is very important in the retail industry. I don't see much difference between cleaning, stocking, and selling. Honestly, keeping the store clean is just as important as sales because customers are naturally attracted to a neat and tidy store.
11. Success Tips:
Friends, make sure you do not repeat the common mistakes that hundreds of other applicants make. Please read the Do's and Don'ts given below very carefully.
| Do's (What to do): | Don'ts (What NOT to do): |
|---|---|
| Apply from the official page: (Always apply for the job only through Lenskart's official career page.) | Do not make any spelling mistakes while filling out the application form. Fill every detail carefully. |
| Be punctual: (Value time during your training. Reach the academy 15 to 20 minutes before it starts.) | Never reach late for your training at the academy. |
| Keep documents ready: (Before the interview, keep your Aadhaar, PAN, and especially your cancelled cheque or bank passbook ready.) | When HR calls you, do not say anything negative on the phone. |
| Add accurate contact details: (Make sure the phone number and email on your resume are active and correct.) | Do not forget to read about Lenskart and the Sales Associate job role before going. |
| Be prepared: (Learn all the interview questions mentioned above and always stay confident!) | Do not ask for a very high salary without knowing the market rate; it can ruin your impression. |
12. Resume Tips:
Friends, your resume plays a huge role in getting you shortlisted. If your resume is not clear, lacks an objective, or misses important details, it might get rejected right away. Read these tips carefully to make your resume very strong:
Objective: Write a two-line objective that balances both sales and customer service.
What to write: "By joining a fast-growing company like Lenskart, my goal is to achieve 100% of my sales targets while winning customers' trust through excellent service."
Add Important Keywords: Always include keywords that match the job responsibilities.
What to write: Expert in Consultative selling, inventory management, conflict resolution, billing systems, and teamwork.
Highlight Your Multitasking: If you have past experience, mention how you managed different tasks.
What to write: Along with sales, I love managing the billing desk and daily inventory.
Keep Basic Details Clear: Clearly mention your Date of Birth exactly as it is on your Aadhaar and PAN card.
What to write: Accurate Date of Birth (as per Aadhaar), correct mobile number, etc.
Frequently Asked Questions (FAQs)
Can freshers apply for a job at Lenskart?
Do I have to pay any fee during Lenskart training?
Does a Sales Associate have to do field work outside the store?
What is the application fee for a job at Lenskart?
Can boys apply for the Sales Associate role?
Do candidates get a salary during the training period?
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